A Letter From Our President
For almost 40 years, Canada Medical has partnered with thousands of healthcare professionals and institutions with the goal of increasing the quality of patient care by reducing the cost of their medical supply and equipment requirements without impacting service. Our team dedication to continuous improvement, quality and service enables Canada Medical to serve our customers year after year.
At our core, we are committed to:
- Distributing branded medical supply merchandise to our loyal customers in our markets
- Servicing our customers and vendors needs while exceeding their expectations
- Differentiating ourselves by providing the best customer service to quality customers
Our habits of unrivalled customer service will continue, even as we push to find more ways to build in quality in a way the customer desires.
Relationship building with our customers, our vendors, our teammates and the communities we are a part of has been and will continue to be part of what differentiate us from our competition.
We have also realigned our company structure to a team-based model, working to continuously improve our distribution work flow. Our priority is to continuously improve our service to our customers and vendors while continuing to build on our knowledge and experience.
We strive to be the company that best understands and satisfies the products and services of the medical supply industry.
We look forward to partnering with you and your organization in the future!
President, Canada Medical
Gerry is an awesome rep!
Best customer service! If they don't stock an item you are looking for, they will find it for you.
Great products and excellent custom service!!
Gerry Volponi is the epitome of customer service and knowledge!
We have been using Canada Medical for our First Aid supplies for over a year now and I must say that we are extremely happy with the service they provide. Our previous supplier wasn't organized and impossible to get a hold of....
I am new to Canada Medical but found Gerry Volponi very knowledgeable and helpful. Happy to work with her.
These folks embody "above and beyond" when it comes to customer care. Shawna is a jewel.
You can count on Gerry's Team. Excellent , and professional services is what you can expect .
Newman Conti and his team are knowledgeable and excellent in their work We love their quick services and their hard works..
Gerry asked for the opportunity to quote in January, and their prices came in a few hundred dollars cheaper than another company. We have been really happy with working with Canada Medical, with the expansion of our clinic, we have ordered our...
I have worked with Gerry Volponi for over one year. Her customer service and product knowledge is impeccable. If I have a question regarding new equipment, she always recommends the best equipment for the circumstances. Gerry is always willing to...
We have been working with Gerry for about 3 years now. She is always been so great to us. couldn't be happier. :)
Shawna and her team are very awesome, and quick to respond to the needs of their customers. Love working with them!
We been dealing with Canada medical for 3 month at Eastside medical clinic .They provided us with all the clinic supplies and equipment.Sales rep Newman is very helpful and replays quickly and some times after working hours.Canada medical provides...
Canada Medical - Newman and Staff, very friendly staffs and excellent service. Delivery time, can't beat anyone. Excellent prize. Guys Thank you for your service. KK - ARC
Got chance to work with Newman Conti from Canada Medical Ltd.; Great experience, he is well versed in his industry, he knows how to connect, build relationships, listen and meet your needs! Recommend him to everyone!
I am really impressed with the help and assistance from the team at Canada Medical , in particular Gerry . Gerry always goes above and beyond to help with any issue , and is very informative, patient , and is customer oriented. Thank-you...
Very friendly and helpful staff at Canada Medical, enjoy all my dealings with them, Gloriana very knowledgeable and is always able to find what I am looking for.
We are pleased to do business with Canada Medical. Helpful and dedicated staff. Special thanks to Newman for always being available for troubleshooting.
We use Canada Medical a lot for our Embalming and Preparation Room supplies. Their product is excellent and you can beat their prices. The staff are very friendly and knowledgeable. Carla, Mark and the team are great!!
Kudos to Newman, who facilitated our orders in a timely manner, always reply to our messages and queries to our satisfaction, and with no delay. More power.
PACIFIC PLACE MEDICAL CENTRECustomer
Gerry Volponi customer service and product knowledge is incredible!! If I need anything or have a question I know I can always go to Gerry. She did my autoclave training and was very thorough!
Canada Medical, Shawna Briscoe and Team. You all are amazing thank you for all that you do. IE. Order was missed and your team was notified and had the order out to us with in a couple of hours. Sales Rep Shawn Briscoe makes it a point...
We have been dealing with Canada Medical and Gerry Volponi for the last 9 years, and the products and servicing, along with the pricing, quality and standards have been outstanding....
We have worked with this company for 15+ years. Our rep Gerry Volponi is fantastic. Very knowledgeable and always keeps us up to date on products and related information. :-)
Excellent customer service! Always friendly when I call for help. Gerry has shared her knowledge and assisted our staff with sterilization procedures.
I deal with Amanda Delikatny directly, she is such a delight and is always knowledgeable about any product I order and the promotions that are happening that month. She is honestly so polite and helpful....
Excellent client service. We're able to get our orders within 24hrs. Very friendly staff. Newman has been very helpful, accomodating, and informative. We love working with them!
Oasis Medical ClinicCustomer
I've depended on Gerry and Canada Medical for decades. She helped us set up our first clinic and is a wealth of knowledge of products, services, clinic procedures and regulatory issues. She's a gem and Canada Medical is a reliable company. NY
Wonderful service, very quick delivery of products ordered. Staff is very helpful with suggestions of products. I have really enjoyed doing business with Gerry and Canada Medical and will continue to order in the future.
I've used Canada Medical for 5 years to order supplies for our medical office. They are amazing! Products have always been exceptional, orders are at my door within 1-2 days. They have always gone above & beyond to meet our supply needs..
Canada Medical is the only place our clinic uses due to their helpful customer service and quick delivery. Newman Conti is always available when I have any questions and he goes above and beyond to ensure our clinic is getting the best...
Canada Medical is definitely Advanced Primary Care's go to. Newman Conti, our Account Manager in our Calgary area has been absolutely helpful. He is very attentive to e-mails and phone. Staff at Canada Medical are also always quick on their feet...
It is great pleasure to work with Tara at Canada Medical for our Clinic needs. Attention to detail, attentive to customer need and an outstanding service. Tara is an impressive asset to Canada Medical. We will continue our relationship...
Have been dealing with Gerry for years and she gives such excellent service! So friendly and knowledgeable, she is lovely! It is fantastic when she comes and does the in-services for our autoclave as she makes it so easy for all our clinic staff...
It was fabulous to work with Canada Medical for our clinic supplies. The area representative Mr. Newman is workable and easy to reach guy with lot of helping ideas. It was easy to call him and place order and the supplies were in our clinic next...
I have had the pleasure of working with Gerry Volponi for over many many years. Her customer service and product knowledge is above the rest!! If I even need anything or have a question I know I can always go to Gerry...
I have been using Canada Medical for 6+ years. The prices are very competitive, the order desk is very helpful and they know their stuff. Newman Conti, our Account Manager has added to that great customer service. He visits regularly and...
Amazing customer service, competitive price! Thank you Shawna for being helpful and flexible with my needs. I will definitely switch from other supplier !!!
Quality products and excellent service! Mark was great to deal with.
I do our ordering for both of our clinics in Calgary and have received the best customer service from all Canada Medical staff specifically Newman. He is very attentive and is always making sure we are purchasing the right products for our clinics.
Working with Newman at Canada Medical has been absolutely seamless. He is very timely in his responses and will always search for what you are looking for even if they do not currently have it in stock. He is very efficient, professional and...
Our clinic has recently just started ordering from Canada Medical. The customer service from Gerry has been phenomenal. Product is amazing. Gerry's Knowledge on product is exceptional and our CPSA Group Practice Review should go off...
Canada Medical has been great to work with. From the Staff answering my numerous calls regarding additions to my current order or questions regarding their products: they are awesome! Newman is so helpful and informative; he goes...
I don't normally write a review but felt that the services provided by Shawna Briscoe at Canada Medical during this time deserve to be recognized. Shawna has communicated product availability on a regular basis and has responded to...
Canada Medical is by far one of the best suppliers you can work with, especially if you're a bigger business. I have been dealing with Kristina Pacheco for quite some time now and she has been nothing short of amazing....
I have been using Canada Medical for the last 6 years at the links clinic and they go above and beyond my expectations all the time! Shawna is always there when I need her and an amazing rep!! Whenever I call in the girls are always so friendly...
We have had a great experience with our online ordering. Staff have been most helpful with guidance and advice on supplies available during the Covid Pandemic. We have used this company for the past 25 years!!
I deal with Newman at this medical supply company and extremely pleased with the service. Message responses are prompt (day or night) with a positive attitude and always goes the extra mile to find me all the products I need...
Canada Medical always provides tremendous service and impeccable delivery time. Newman has been so patient and informative to our clinic as we navigate through a transitional chapter. We could not dream of any better service...
Glor and the rest of the team at Canada Medical is awesome to work with. Shout out to their shipping department for getting orders out and to us so quickly!
It has been everything wonderful with this company. The team is very strong, always willing to help, and they even know you by name. Of particular mention is Newman who is such an exceptional Rep - always going over and beyond to ensure client...
I just wanted to commend you guys for the most amazing customer service. I recently completed a purchase online. Chelsey, who was processing my order noticed it was not what I usually purchased, and called me to make sure. And thank goodness...
Both our Medical clinics have been ordering equipments and medical supplies from Canada Medical and they have been awesome! I didn’t bother to look at any other place as I know they’ll give me the best price! Gerry in particular have been awesome...